Question 1

How quickly can you respond to a garage door emergency?

Accepted Answer

We offer same-hour arrival for emergency calls throughout the Oregon City and Portland metro area. Our technicians are available 24/7, including weekends and holidays. Call (971) 406-4964 for immediate assistance.

Question 2

How much does garage door repair cost?

Accepted Answer

Repair costs vary depending on the issue. Simple repairs like sensor alignment or lubrication start around $75-150. Spring replacements typically range from $150-350. We provide free on-site estimates with no obligation, so you'll know the exact cost before any work begins.

Question 3

What causes noisy operation in garage doors?

Accepted Answer

Noisy garage doors typically result from: worn nylon or metal rollers, loose nuts and bolts, unlubricated hinges and springs, misaligned tracks, or worn-out opener gears. Regular maintenance prevents most noise issues. Our 25-point tune-up service addresses all common noise causes.

Question 4

Do you offer financing for new garage door installations?

Accepted Answer

Yes! We understand garage doors are a significant investment. We offer flexible financing options including 0% APR for qualified buyers, low monthly payments, and quick approval. Contact us for a free quote and financing pre-approval.

Question 5

What areas do you serve?

Accepted Answer

We serve Oregon City, Portland, Lake Oswego, Milwaukie, Tigard, Beaverton, Tualatin, West Linn, Gladstone, Canby, and Molalla. Same-hour arrival is available in most areas within our service region.

Question 6

Are you licensed and insured?

Accepted Answer

Yes, Garage Door Oregon City is fully licensed through the Oregon CCB, bonded, and insured. We carry comprehensive liability coverage and workers' compensation insurance for your complete protection.

Question 7

What warranty do you offer?

Accepted Answer

We provide a 1-year warranty on all labor. Parts warranties vary by manufacturer but typically range from 1-10 years for springs and lifetime on some premium components. We stand behind our work—if you're not satisfied, we'll make it right.

Question 8

How often should I have my garage door serviced?

Accepted Answer

We recommend annual maintenance for residential garage doors. If your door gets heavy use (more than 4-6 cycles per day), consider semi-annual service. Regular maintenance prevents costly repairs and extends the life of your door by 5-10 years.

Question 9

Can you repair all garage door brands?

Accepted Answer

Yes, our technicians are trained to repair all major brands including Clopay, Amarr, Wayne Dalton, Overhead Door, CHI, and more. We carry common parts for most brands in our service vehicles for faster repairs.

Question 10

How long does a new garage door installation take?

Accepted Answer

A standard single-door installation takes 3-4 hours. Double doors or custom installations may take 4-6 hours. We complete most installations in a single visit, and your new door will be fully operational before we leave.

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